No need to set up everything yourself — we’ll do it for you!
Need IVR? Can’t live without call recording? Want to have all your calls in your CRM? These and other 40+ business features are available for Telephox clients. Automate interaction with your customers with Telephox VoIP services
Features
Telephox Features

Take a look at the whole stack of VoIP features you can use if you sign up for Telephox - a hosted PBX phone system.

Queues
Place callers in a queue while all extensions are busy
Auto Attendant
Having an automated phone tree helps direct your callers to the right hands.
Hours of Operation
Control when your phones ring your office, forward, or go to voicemail. Easily configured to Date & Time.
Digital Call Forward
Never miss an important call again. Forward your extension or office to unlimited destinations.
IVR menu
An advanced voice menu for your clients
Call Waiting
Do not lose a caller while switching between calls
Caller ID Block
Stop unwanted callers based on a location/number or your own criteria
Caller ID Control
Know who is calling before you answer
Contact List
Edit your contacts and add them to favourites
Message Alerts
Notifications are sent via sms and email
Missed Call Notifications
If anyone wants to reach you out during off-work hours
Secure VoIP Service
Protect your privacy by maintaining the confidentiality of calls
Simultaneous Calls
Send calls even when you are on a line
Separate Servers
No crash risks for clients with 40+ devices
Barge
Join any call any time to assist your colleagues
Call Analytics
Monitor your calls history to make the right business decisions
Individual Call Logs
Сheck all the data about calls including dates, time, duration and much more
Call Monitoring
Control calls of your employees without interrupting them
Custom Messages
Provide your clients with all the information you want before the call starts
Dial by Extension
Connect to a party without a number or area code
Direct Inward Dialing
Receive your calls with a standard format number
Direct Outward Dialing
Call anyone to any location you need
Inbound Call Filter
Let your most important clients call directly without auto-attendant
Last Number Redial
Just click a button and call to the last person you spoke with
Line Failover
Be sure that you never miss an important call even if internet connection fails
Spy
Connect to a call without interrupting it so no one knows you’re listening
Web-Based Admin Portal
Use the portal to change settings and see statistics
Whisper
Monitor ongoing calls, talk to your employees during the call and be sure that the client never hears you
Call Hold
Need some time to find the required information? Using this option you can place your call on hold
E911
Your emergency calls go to the appropriate PSAP
Find Me/Follow Me
Use unique flows for different callers
Number Porting
Use the phone number you already have
Multi-Site Compatible
Use VoIP services anywhere at anytime
Do Not Disturb
Stay unavailable if you are busy, all the calls will go to voicemail directly
Wait Time Announcement
Let your callers know an estimated waiting time
Local Calls
Included in your plan
International Calls
Run your business around the world
Music on Hold
All calls placed on hold will play music instead of dead air. You can even customize it to play your own selection!
Extension Transfer
Quickly and easily call and call-transfer to any phone.
Shared Line Appearance
Use multiple devices for a single extension
Conference Calls
Schedule meetings with up to 200 callers
Text Messages
Send and receive messages from your business number
Toll-free Numbers
Choose your free easy-to-remember number
Voicemail
Handle your incoming calls while you are busy
Virtual Fax
Get rid of your old fax machine. Send and receive faxes electronically through us.
Professional Greetings
Welcome your callers with a custom company greeting
Call Record
Never miss a thing your client said and analyze your employees’ work
View more features

Any questions? Contact us!